Contact Us

Citizens Advice Carlisle and Eden are closed from the end of day on 23^rd December 2020 for the Christmas period and will not read or respond to any emails until we re-open on 4^th January 2021. 

If you require a food referral you can contact Cumbria County Council ‘Ways to Welfare’ team on 0800 783 1966. During the Christmas period they are open on the following days and times: 

•  Tuesday 29^th December: 9am-5pm 
• Wednesday 30^th December: 9am-5pm 
• Thursday 31^st December: 9am-5pm 

We have a range of advice available on our website, which you might find helps to resolve your query. 

If you have an urgent debt problem you can contact National Debtline on 0808 808 4000 or visit their website. 

We understand this time of year can difficult for many. If you need to talk, the Samaritans are available 24/7 by calling 116 123.

Thank you for your understanding and we will reply to your email as soon as possible after 4^th January 2020.

To minimise the corona virus-related health risks to our workers and clients, Citizens Advice Carlisle & Eden is not providing a face to face service.

If you require help or advice, please call 0800 144 8848 or email us using our contact form