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Contact Us

To minimise the corona virus-related health risks to our workers and clients, Citizens Advice Carlisle & Eden is not providing a face to face service.

If you require help or advice, please call 0808 278 7844 or email us using our contact form

Carlisle Office

4th Floor Broadacre House
16-20 Lowther Street


Penrith Office

2 Sandgate
CA11 7TP


Email us

We offer an email service to residents of the Carlisle and Eden districts. Unfortunately we are unable to advise people outside of Carlisle and Eden but will do our best to point you in the right direction.

To contact us by email, please click here

Contact us by phone

General Advice 0808 278 7844
Monday – Friday: 10:00am – 3:30pm

Money Advice 03300 563 037
Monday – Friday: 10am – 4pm

Face to Face

Due to the Coronavirus pandemic, our offices are currently closed to the public.