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Contact Details

To minimise the corona virus-related health risks to our workers and clients, Citizens Advice Carlisle & Eden is not providing a face to face service.

If you require help or advice, please call 0808 278 7844 or complete our online referral form

Carlisle Office

4th Floor Broadacre House
16-20 Lowther Street


Penrith Office

2 Sandgate
CA11 7TP


Make a referral

You can refer yourself or someone else to our service, using our dedicated online referral form.

To make a referral, please click here

Contact us by phone

General Advice 0808 278 7844
Monday – Friday: 10:00am – 3:30pm

Money Advice 03300 563 037
Monday – Friday: 10am – 4pm

Face to Face

Due to the Coronavirus pandemic, our offices are currently closed to the public.