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Citizens Advice Carlisle and Eden

Citizens Advice Carlisle and Eden

Our Service

We provide free, confidential, impartial, and independent advice to the people who live or work in the Carlisle and Eden districts.

Please note – we do not offer a drop-in service.

All appointments must be pre-booked in advance.

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Contact Us

For Money Advice, Macmillan Benefits Advice, Foodbank enquiries and Reception, please call:

03300 563 037

For all other advice please call:

0808 278 7844

Make a referral Webchat

If you require help to apply for Universal Credit you can access this webchat

Universal Credit Webchat

Cost of Living Support

With the cost of living on the rise, there will be people in our area who are struggling, whether that's emotionally, financially or just because they need practical help to get in touch and seek support.

It can be daunting to search through what is on offer and to find what you need. You might feel worried or find yourself in a position you have never experienced before, but please don't wait for problems to get worse, there are many local organisations that can help. Both Local Councils in our area (Cumberland Council and Westmorland and Furness Council) provide local information for residents on a range of helpful topics. Further information here:

Westmorland & Furness


Volunteer with us

We are indebted to our volunteers who give their time and commitment to Citizens Advice Carlisle & Eden. We couldn’t carry out our services without them.

Find out more about what’s involved and how to apply

Research & campaigning

Citizens Advice Carlisle & Eden works at a local, regional and national level to speak up about the policies and services that cause people problems.

The stories our clients tell us provide a unique insight into the problems faced by the people in the Carlisle and Eden districts.

See our latest campaigns


Citizens Advice Carlisle & Eden is an independent charity and relies on grant funding and individual donations from people like you.

For every £1 invested in us, we benefit our clients by an average of £13.12

Donate now