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Contact Us

Carlisle Office

5 & 6 Old Post Office Court

Drop in service
Wednesday - 10:00am - 3:30pm
Friday - 10:00am - 3:30pm

Penrith Office

2 Sandgate
CA11 7TP

Drop in service
Monday - 10:00am - 3:30pm
Tuesday - 10:00am - 3:30pm
Thursday - 10:00am - 3:30pm

Email us

We offer an email service to residents of the Carlisle and Eden districts. Unfortunately we are unable to advise people outside of Carlisle and Eden but will do our best to point you in the right direction.

To contact us by email, please click here

Contact us by phone

General Advice 03444 111 444
Monday: 10:00am - 18:00pm
Tue - Fri: 10:00am - 3:30pm

Money Advice 03300 563 037
Monday: 10:00am - 18:00pm
Tue - Fri: 10:00am - 4:00pm

Face to Face Advice

We offer a triage drop-in service in our Carlisle and Penrith offices during the times advertised above. Please note this service is run on a first come first served basis as demand for the service is high.