Contact Details
If you require help or advice, please call 0808 278 7844 or complete our online referral form
Carlisle Office
4th Floor Broadacre House
16-20 Lowther Street
Carlisle
CA3 8DA
The office is open for admin and appointments Monday to Friday.
We have limited capacity to accommodate people without appointments, so we can’t guarantee you’ll be seen on the day.
Penrith Office
2 Sandgate
Penrith
CA11 7TP
The office is open for admin and appointments on Tuesdays and Thursdays.
We have limited capacity to accommodate people without appointments, so we can’t guarantee you’ll be seen on the day.
Make a referral
You can refer yourself or someone else to our service, using our dedicated online referral form.
To make a referral, please click here
Contact us by phone
General Advice 0808 278 7844
Monday – Friday: 10:00am – 3:30pm
Money Advice 03300 563 037
Monday – Friday: 10am – 4pm
Face to Face
Initial contact is by phone but face to face appointments can be offered after an initial assessment