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EDF Energy edges ahead of SSE in complaints league table


Citizens Advice publishes complaints league table of the 19 largest energy firms in Great Britain. EDF Energy and SSE have both come out on top in Citizens Advice’s latest energy supplier league table which measures how effectively customer complaints are dealt with. The difference between the two suppliers is marginal with EDF Energy clinching pole […]

Local Citizens Advice offers support as Universal Credit rollout continues


Citizens Advice Carlisle & Eden is encouraging people to turn to them for help if they have questions about Universal Credit and how it affects them, as new government figures reveal 970 people across Carlisle & Eden are now on the benefit. Since its introduction in Carlisle & Eden in December 2014, Citizens Advice Carlisle […]

Help is on hand in Carlisle & Eden to cut your fuel bill


Residents in Carlisle & Eden can get help to cut their gas and electric bills by an average of £200. Citizens Advice Carlisle & Eden is running Energy Best Deal appointments where we will support people to understand how to compare energy prices and cut down how much energy they use but also help them […]

Additional AdviceLine service of festive break


Citizens Advice Carlisle & Eden will be offering a AdviceLine service which will provide advice and information to residents of Carlisle and Eden who have been affected by the recent flooding in the districts. Residents are advised to call the local Citizen’s Advice on 01228 633900 between 10:30am and 6pm on Tuesday 29th if they […]