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Face to Face Advice

Sometimes, the only way an issue can be sorted out is via a face-to-face appointment.  We operate face-to-face appointments in Carlisle and Penrith.

Initial contact for all clients to the service is via the telephone.

All clients need to firstly have an assessment which can be done over the phone or face-to-face.  The assessor will then either give you some basic self-help information, refer you to a partner who is best placed to deal with your enquiry, or book you an appointment with a general or specialist advisor.


As well as offering appointments from the offices in Carlisle and Penrith, we also have a host of outreach sessions where appointments can be booked from.